Privacy Policy
This Privacy Policy explains how Vouga Agency handles personal data when someone visits the website or contacts us about AI services, MVP development, prototypes or go-to-market product work.
Controller
Vouga Agency is the controller for the personal data processed through this website.
Contact: hello@vouga.agency
Address: Rua de Santa Catarina 1234, 4000-447 Porto, Portugal
Data we collect
If you contact us through the form or by email, we may process the information you choose to send, including your name, email address, company, message and any business context included in the enquiry.
The current website does not intentionally use analytics cookies, advertising trackers or behavioural profiling scripts.
Purpose and legal basis
We process enquiry data to respond to your message, assess whether we can help, prepare follow-up communication and keep a basic business record of the conversation.
The legal basis is usually consent when you submit the form, legitimate interest in responding to business enquiries, or pre-contractual steps when the enquiry may lead to a project.
Data minimisation
Please do not send confidential client data, production credentials, special-category personal data or sensitive business documents through the public contact form. If a project requires confidential material, we will agree a more appropriate channel.
Sharing
We do not sell personal data. We may share limited data with service providers that help us operate email, hosting or business communication, only where needed to respond to your enquiry or operate the website.
Retention
We keep enquiry data only for as long as needed to respond, manage the business relationship and maintain reasonable records. If no project follows, we aim to delete or archive unnecessary enquiry data within 24 months.
Your rights
Depending on applicable law, you may have the right to access, correct, delete, restrict or object to the processing of your personal data, and to request portability where applicable. You may also withdraw consent where processing is based on consent.
To exercise these rights, email hello@vouga.agency. You may also have the right to contact the Portuguese data protection authority, Comissão Nacional de Proteção de Dados.
Security
We use reasonable technical and organisational measures to protect enquiry data. No public website or email channel is perfectly secure, so sensitive project information should only be shared through agreed channels.
Changes
We may update this policy as the website, contact flow or services evolve. The date at the top shows the latest version.